Shipping Policy

Order Processing

At BIO-ONN Health Care, we aim to process and ship all orders in a timely manner. Orders are usually processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Locations

We currently ship products across India. Delivery availability may vary depending on the customer’s location, courier service coverage, and local regulations. In rare cases, certain remote areas may require additional delivery time.

Shipping Time

Once dispatched, orders are typically delivered within 4–8 business days, depending on the delivery location and courier partner. While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control such as weather conditions, logistics issues, or regional restrictions.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at the time of checkout before completing your purchase. Any additional charges such as taxes or delivery fees are the responsibility of the customer unless otherwise stated.

Order Tracking

After your order has been shipped, tracking details will be shared via email or SMS (if provided). Customers can use the tracking information to monitor the delivery status of their order.

Delivery Issues

If an order is delayed, damaged, or lost during transit, please contact our customer support team immediately. We will coordinate with the courier partner to resolve the issue as quickly as possible. BIO-ONN Health Care is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

Address Accuracy

Customers are responsible for providing accurate and complete shipping details. Orders with incorrect addresses may face delays or return to origin. Additional shipping charges may apply in such cases.

Contact Information

📞 Contact Number: +91-8634420179
📧 Email: info@bio-onn.com
📍 Address: Bareilly, Uttar Pradesh – 243122